01
Submit the details
Complete the structured intake form and identify the documents currently available.
START WITH THE EVIDENCE
Submit your automotive case to SAFS.
Start with a structured submission of your vehicle matter. SAFS uses the information you provide to determine whether the matter falls within its professional scope and what the appropriate next step may be.
INDEPENDENT. • OBJECTIVE. • EVIDENCE-FIRST.
BEFORE YOU BEGIN
What information should you prepare?
Provide a clear summary of the matter and indicate which records are available. You do not need to have every document before submitting the initial details.
01
Vehicle informationMake, model, approximate year and whether the vehicle is still in use.
02
A summary of the problemWhat happened, when it started and why the matter remains unresolved.
03
Transaction & repair recordsAvailable job cards, quotations, invoices, service or warranty records.
04
CommunicationsRelevant emails, messages and correspondence between the parties.
05
Technical materialDiagnostic reports, photographs or relevant workshop findings, if available.
06
Current positionWho currently has the vehicle, any pending work and important deadlines.
HOW YOUR SUBMISSION PROCEEDS
A clear starting point. No predetermined outcome.
Submitting your initial details is not the same as commissioning a paid technical case review. SAFS first considers whether the matter is appropriate for its services.
02
Suitability screening
SAFS reviews the submission for service fit and may request clarification or decline the matter. This is not a technical finding.
03
Agree the review
Where accepted, the proposed CaseDesk™ scope and R1,495 fixed fee are confirmed. Payment is arranged before the paid review starts.
04
Receive next steps
The agreed review considers the available material, identifies relevant gaps and technical questions, and outlines further steps where appropriate.
CASEDESK™ INITIAL CASE REVIEW
R1,495Fixed-fee document and evidence review. The fee applies to an accepted, agreed CaseDesk™ review — not merely to sending the initial intake form.
SUBMIT A CASE
Tell us about your vehicle matter.
Use this initial screening form to describe the concern, identify the parties involved and indicate which records are available. Submitting does not establish a client relationship or guarantee acceptance of the matter.
This free submission is for initial screening only. Do not include identity numbers, banking details or documents. Submission does not mean that SAFS has accepted the case or started paid work.
OUR PROFESSIONAL ROLE
Independent evidence review, not a guaranteed result.
SAFS provides automotive evidence review, technical case management and structured case documentation. Its role is to evaluate what the available information supports — including circumstances where the evidence is incomplete or does not support the submitting party’s position.
INDEPENDENT. • OBJECTIVE. • EVIDENCE-FIRST.